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CAREERS AT HFN
HFN, Inc.
1315 W. 22nd Street
Suite 300
Oak Brook, IL 60523
Tel: 630.954.1232
Fax: 630.954.1308

Copyright 2009
HFN, Inc.
All Rights Reserved.


CUSTOMER SATISFACTION SURVEY

As part of our commitment to superior customer service, we have initiated this customer satisfaction survey.

Please take a minute to let us know how we are doing.

* Indicates a Required Field
General Performance
Overall, I am satisfied by the service I receive from HFN.

Customer Service
HFN representatives are polite and friendly.
HFN representatives are knowledgeable.
HFN representatives seem willing to go the 'extra mile'.

Claims
Claims are handled in a timely manner.
Provider discounts are applied appropriately.
Claim issues are resolved quickly and accurately.

Provider Relations
Provider issues are handled quickly and followed-up on.
Provider nominations have resulted in physician network participation.

HFN Web Site
Suggestions/comments regarding this web site.

Additional comments regarding HFN in general.

Respondent's Information
* Name:
* Company:
Union/Local#:
Address:
City:
State:
Zip Code:
* Phone Number:
* EMail:


 


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